On October 30, 2020, OverDrive made necessary security upgrades to protect the privacy of user data. These updates mean certain devices with older operating systems will lose access to the OverDrive app and OverDrive websites.
If you or your patrons see a message about losing access to the digital library after October 30, your device was affected by this change.
ON MOBILE DEVICES
If possible, update your operating system to at least Android 5 (see Google's steps for updating your Android version) or iOS 5 (see Apple's steps for updating your iOS version). Please note that when you update your operating system, there's always a risk of losing access to other apps that may not be available for newer operating system versions.
Note: If your device uses a different operating system (other than Android or iOS), check the device settings or contact the manufacturer to see if a system update is available.
If you can't update your device's operating system, the OverDrive app and OverDrive websites will no longer work on that device after October 30. However, if your device is an early Kindle Fire or other ereader, you'll still be able to read library ebooks that are delivered or transferred to it from a supported device.
ON WINDOWS 7 COMPUTERS
If you see the message about losing digital library access on a Windows 7 computer, you may need to install Windows updates and/or update your browser to the latest version to continue using OverDrive on that computer after October 30.
Note that it is preferable to switch to the Libby App rather than continuing to use the old OverDrive App.