Adobe Digital Editions Issues

Dec 20, 2019

There have been several reports recently of download errors when downloading eBooks from OverDrive or cloudLibrary into Adobe Digital Editions (to be transferred to Kobo eReaders).

 

When a trend like this happens, it tends to be because Kobo had a software update. Here are instructions for you solve this issue if you encounter it:

 

  1. Remove (not return) downloaded eBooks from Adobe Digital Editions
  2. De-authorize Kobo
  3. De-authorize Adobe Digital Editions
  4. Ensure you have the most recent version of Adobe Digital Editions
  5. Authorize Adobe Digital Editions
  6. Download eBook title into Adobe Digital Editions
  7. Transfer onto Kobo

 

If these instructions don't solve the issue, please contact the library at 403-934-5440.